Frequently Asked Questions
If you don’t find the answer to your question below, please do not hesitate to contact us via the button below. For enquiries about or bookings with particular practitioners, please contact them directly from the Our Counsellors page.
Questions about counselling
How do I book a counselling appointment?
Each counsellor operates their own independent private practice and makes their own bookings. If you would like to make an appointment, visit our Our Counsellors page, select the counsellor of your choice and contact them directly via the link provided.
How much does counselling cost?
Each counsellor sets their own fees. To find out more, visit the website of the counsellor of your choice via our Our Counsellors page.
What qualifications do your counsellors hold?
Each counsellor’s qualifications differ (visit their websites to find out more) but all are fully qualified and registered with the professional body of their choice.
Questions about room hire
Who can use your counselling rooms?
We welcome all qualified mental health professionals to enquire about hiring our counselling rooms. You must be registered with your professional body, such as the Australian Counselling Association (ACA).
Do I need my own insurance?
Yes, you will require your own Professional Indemnity and Public Liability insurance and we will need to keep a copy of your certificate of currency on file.
What facilities and services do you provide?
North Canberra Counselling has two fully furnished counselling rooms. Long-term, regular hirers will also be provided with some storage space. The office has a kitchenette, fast unlimited internet, a welcoming waiting area with a balcony.
Regular hirers will also be offered a profile on our Our Counsellors page with a link to your website for bookings.
Do you have a receptionist?
No, we do not have reception services. Clients can let themselves into the waiting area with a supplied code for the keypad entry lock. Each practitioner handles their own payments.
How much do the rooms cost?
Our daily room rate is $110. A discount may be offered for multi-day hires. Access is until 6.15pm unless arranged otherwise.
Can I visit and take a look before I sign up?
Of course! We’d love to meet you and discuss your needs.